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CA LIC 6016951 · TX LIC 3452379 · INDEPENDENT AGENCYMON–FRI 8AM–6PM PT SAME-DAY CERTIFICATES AFTER BINDING
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KAVANA INSURANCE

Privacy Policy

Kavana Insurance Services (“Kavana,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information, including information related to SMS communications, and the privacy rights available to California residents.

01Information We Collect

Kavana Insurance Services (“Kavana,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information, including information related to SMS communications, and the privacy rights available to California residents.

02Information We Collect

  • Technical information collected automatically, such as IP address, browser type, device information, and pages visited (see Cookies & Tracking Technologies)

    • 03How We Use Your Information

    We use your information to:

    • Provide insurance quotes and services
    • Communicate with you regarding your account, policies, or requests
    • Send appointment reminders, service notifications, and account updates
    • Improve our services and customer experience
    • Comply with legal and regulatory requirements

    04Cookies & Tracking Technologies

    05SMS Communications & Consent

    By providing your mobile phone number and opting in, you consent to receive text messages from Kavana Insurance related to appointment reminders, account updates, service notifications, and other informational messages. Message and data rates may apply. Message frequency varies.

    You may reply HELP for help or STOP at any time to opt out. Consent to receive text messages is not a condition of purchase or receiving services.

    For full details on our text messaging program, see our SMS Terms.

    SMS consent and phone numbers will not be shared with any third parties for marketing purposes. They may be shared only with our SMS service provider for the sole purpose of delivering and supporting our text messaging services.

    06Information Sharing

    07Data Security

    We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

    08Your Privacy Choices

    You may:

    • Opt out of SMS communications at any time by replying STOP
    • Request access, correction, or deletion of your personal information by contacting us
    • Manage or disable cookies through your browser settings

    09California Privacy Rights (CCPA/CPRA)

    If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, provides you the following rights:

      We do not sell your personal information for money. To exercise any of these rights, contact us at info@kavanainsurance.com. We will verify your request and respond within the timeframes required by law. You may also designate an authorized agent to submit a request on your behalf.

      10Changes to This Policy

      We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

      11Contact Us

      If you have questions about this Privacy Policy or our data practices, contact us at:

      Kavana Insurance Services

      Email: info@kavanainsurance.com

      Phone: (916) 545-3202

      Address: 915 Highland Pointee Dr Suite 250, Roseville, CA 95678

      Website: https://kavanainsurance.com

    • Right to know the categories and specific pieces of personal information we collect, use, and disclose
    • Right to delete personal information we have collected, subject to legal exceptions
    • Right to correct inaccurate personal information
    • Right to opt out of the “sale” or “sharing” of personal information
    • Right to non-discrimination for exercising your privacy rights

    We do not sell or rent your personal information. We may share information only with:

    • Service providers who assist in operating our business
    • Insurance carriers or partners necessary to provide requested services
    • Legal or regulatory authorities when required by law

    Kavana Insurance uses cookies and similar tracking technologies to improve website functionality, analyze website traffic, and enhance user experience. Cookies may collect information such as IP address, browser type, device information, and pages visited and time spent on the site. We may use third-party services such as analytics and advertising tools that place cookies on our website to help us understand usage patterns and improve our services. You can control or disable cookies through your browser settings; disabling cookies may affect certain website features. For more detail, see our Cookies Policy.

    We may collect the following types of information:

    • Name, email address, phone number, and mailing address
    • Insurance-related information necessary to provide quotes or services
    • Communication preferences
    • Any information you voluntarily submit through our website, forms, or communications

      • We may collect the following types of information:

      • Name, email address, phone number, and mailing address
      • Insurance-related information necessary to provide quotes or services
      • Communication preferences
      • Any information you voluntarily submit through our website, forms, or communications
      • Technical information collected automatically, such as IP address, browser type, device information, and pages visited (see Cookies & Tracking Technologies)

      12How We Use Your Information

      We use your information to:

      • Provide insurance quotes and services
      • Communicate with you regarding your account, policies, or requests
      • Send appointment reminders, service notifications, and account updates
      • Improve our services and customer experience
      • Comply with legal and regulatory requirements

      13Cookies & Tracking Technologies

      Kavana Insurance uses cookies and similar tracking technologies to improve website functionality, analyze website traffic, and enhance user experience. Cookies may collect information such as IP address, browser type, device information, and pages visited and time spent on the site. We may use third-party services such as analytics and advertising tools that place cookies on our website to help us understand usage patterns and improve our services. You can control or disable cookies through your browser settings; disabling cookies may affect certain website features. For more detail, see our Cookies Policy.

      14SMS Communications & Consent

      By providing your mobile phone number and opting in, you consent to receive text messages from Kavana Insurance related to appointment reminders, account updates, service notifications, and other informational messages. Message and data rates may apply. Message frequency varies.

      You may reply HELP for help or STOP at any time to opt out. Consent to receive text messages is not a condition of purchase or receiving services.

      For full details on our text messaging program, see our SMS Terms.

      SMS consent and phone numbers will not be shared with any third parties for marketing purposes. They may be shared only with our SMS service provider for the sole purpose of delivering and supporting our text messaging services.

      15Information Sharing

      We do not sell or rent your personal information. We may share information only with:

      • Service providers who assist in operating our business
      • Insurance carriers or partners necessary to provide requested services
      • Legal or regulatory authorities when required by law

      16Data Security

      We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

      17Your Privacy Choices

      You may:

      • Opt out of SMS communications at any time by replying STOP
      • Request access, correction, or deletion of your personal information by contacting us
      • Manage or disable cookies through your browser settings

      18California Privacy Rights (CCPA/CPRA)

      If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, provides you the following rights:

      • Right to know the categories and specific pieces of personal information we collect, use, and disclose
      • Right to delete personal information we have collected, subject to legal exceptions
      • Right to correct inaccurate personal information
      • Right to opt out of the “sale” or “sharing” of personal information
      • Right to non-discrimination for exercising your privacy rights

      We do not sell your personal information for money. To exercise any of these rights, contact us at info@kavanainsurance.com. We will verify your request and respond within the timeframes required by law. You may also designate an authorized agent to submit a request on your behalf.

      19Changes to This Policy

      We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

      20Contact Us

      If you have questions about this Privacy Policy or our data practices, contact us at:

      Kavana Insurance Services

      Email: info@kavanainsurance.com

      Phone: (916) 545-3202

      Address: 915 Highland Pointe Dr Suite 250, Roseville, CA 95678

      Website: https://kavanainsurance.com